The Customer

This international charitable organisation works in over 100 countries and connects millions of people in the UK through a range of programmes and services focusing on the arts, education and society. In developing and post conflict countries, this institution teaches English and trains teachers; its work helps transform national education systems.

The Challenge

Prior to Comensura, the customer’s contingent workforce needs were met through a master vendor model. The master vendor was effective at providing admin and clerical workers, but their attempts to fill more specialist roles led to significant hiring manager concerns over quality and frustrations as they could not recruit through market specialists.

The Solution

Comensura was appointed to provide a neutral vendor solution for the management of temporary labour.
Comensura’s c.net marketplace management technology is used to give this customer more control and access to a wider pool of temporary worker candidates.

The Benefits

The customer is now able to fulfil and better manage its non-permanent recruitment demands and has greater control on agency worker spend, with access to rich management information. It has made significant savings on agency spend, over £1.6 million.