Customer success story

A Managed Service for Oxfordshire County Council's Contingent Workforce

Comensura helps Oxfordshire County Council to efficiently maintain a diverse contingent workforce that represents value for money.

Impact at a glance
An adaptive managed service model, shaped around the Council's needs. Supporting a diverse workforce that represents value for money.
£11m
Spent annually on temporary staff
4,000
Employees supported
UK
Region supported
Fit for the Future
Council transformation programme
Since 2017
Managed service contract live
Programme impact: Comensura has helped Oxfordshire County Council maintain a diverse, cost-effective contingent workforce since 2017, supporting its 'Fit for the Future' transformation programme.
Local AuthorityIndustry
4,000Employees
UKRegion supported
The Challenge

Recruitment difficulties and a diverse, fast-changing workforce needed support.

Oxfordshire County Council is a large employer with over 4,000 employees, and spends approximately £11 million per annum on temporary staff. The Council has undergone significant change in recent years and employs a diverse workforce across a range of disciplines and professions.

Due to recruitment difficulties in some sectors, the Council experienced a rising trend in the use of agency workers to cover permanent vacancies pending recruitment.

The Solution

An adaptive managed service model, shaped around the Council's needs.

The Council competitively tendered its requirement for a managed service provider in 2017 using the YPO national framework, and awarded the contract to Comensura. The contract went live in December 2017.

Comensura provides Oxfordshire County Council with an Adaptive managed service model, shaped around its required outputs.

Results

Supporting the Council's 'Fit for the Future' transformation programme.

The contract has been used to support a number of key strategic objectives as part of the Council's transformation programme, 'Fit for the Future'. A key strand within this programme is ensuring the Council has a workforce and organisational design that is fit for the future.

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