Public Sector SoW

As a trusted partner we often find our customers come to us for advice on new challenges or plans for future growth. 

For this public sector business, Comensura has long acted as a strategic partner supporting its workforce needs across EMEA. With an increased reliance on contingent workers and a move to outcome-based solutions, the customer needed a Statement of Work (SOW) solution that could meet its ever-changing requirements. 

As a long-standing client of Comensura, this public sector organisation has an ever-evolving range of workforce management needs. The organisation has a global reach and has been partnering with us for several years. The breadth and depth of our support has changed from our initial engagement and because of our trusted partnership approach, this client has helped shape the services we offer, becoming one of the first to adopt our Statement of Work solutions. 

Compliance across the supply chain was a big challenge for the organisation. As a global entity, the way they procured services needed to be governed by EU practices which required robust tender and bid processes, as well as a fully audited trail of evidence. 

With a range of projects often being delivered in tandem, they had various commissioning managers working on campaigns, without any clear tracking and monitoring process. The associated compliance and governance challenges was a cause for concern in terms of apparent risks and liabilities. 

The client was also seeking greater autonomy around value for money and project timescales, with many projects tending to overrun in term of timescales and cost increases. Our SOW solution helped them to drive towards a smarter way of working. Better cost controls were required and a focus on measurable and objective milestones were also needed, so they reached out to Comensura to find a new solution.