5 Steps to Enhancing Relationships and Outcomes in Service Procurement

Sustainable Service Procurement: Why It Matters and How to Achieve It

How Comensura’s technology platform c.net simplifies Statement of Work management

<p>The adult care sector is one of the most affected when it comes to the labour shortage currently sweeping the public sector. 71% of local authorities are struggling to recruit adult social care workers and <a href="http://https//www.skillsforcare.org.uk/Adult-Social-Care-Workforce-Data/Workforce-intelligence/publications/national-information/The-state-of-the-adult-social-care-sector-and-workforce-in-England.aspx">at the end of 2022 there were 165,000 open vacancies &ndash; up 55,000 since 2020/2021</a>.</p>
<p>Instead of plugging the gap relying solely on a traditional temp agency approach, many local authorities are turning to a Statement of Work approach to achieve desired outcomes in adult care, meeting the needs of vulnerable people living in their region that rely on their support.</p>
<p><strong>What is a Statement of Work?</strong></p>
<p>Statement of Work (SOW) is a document used to define and manage project tasks and activities, and to control a project&rsquo;s deliverables, milestones, and deadlines. An SOW document lays out what will be done, who will do it, and how and when they will be paid for this work. This has become the go-to way to resource projects that have a clear beginning, middle, and end, with measurable deliverables.</p>
<p>There are three standard kinds of SOW. Basic SOW, which states the amount of time that should be spent on the project and the costs that will be expected to deliver the required outcome. It does not specify how individual tasks should be completed. A detailed SOW, which defines a specific outcome for completing each task. The organisation that is buying the service prescribes project outcomes, which are measured and controlled by both time and cost.</p>
<p>Then there is performance-based SOW, which specifies detailed project outcomes. This is the most used type of Statement of Work since it defines project objectives and milestone goals based on time, cost and quality.</p>
<p><strong>How can a SOW be used in adult care?</strong></p>
<p>It might be difficult to see how to see there could be &lsquo;a beginning, a middle, and an end&rsquo; with adult care, and what measurable deliverables would look like when caring for a patient. Surely caring for people is an ongoing process?</p>
<p>There are actually quite a few instances where there are a set number of tasks to be carried out where outcomes can be measurable. Here are a few hypothetical examples:<br>A quota of assessments for onward care for patients waiting to be discharged from hospital: There is a backlog of patients that need assessing before they are able to leave the hospital, meaning beds are being &lsquo;blocked&rsquo; with patients that could be recovering at home, but healthcare managers need to be sure that they have the necessary care in place to be able to do so safely.<br><br>These assessments could be outsourced in blocks, for example a Statement of Work for 100 patients. This is a very measurable outcome, where the number of assessments could be recorded, and success would be defined as these patients being able to go home whenever it is physically safe to do so.</p>
<p>A SOW is created for the Supplier to partner with the Adult Safeguarding Team to review and make initial decisions regarding the need for a safeguarding enquiry, in line with statutory duties under section 42 of the Care Act. The SOW is based on the Supplier tackling an agreed quota of pre-reviewed concerns which have had initial research completed and considering if they meet the requirements of a safeguarding enquiry.</p>
<p>To partner with the local authority&rsquo;s Adult Mental Health service and carry out mental health act assessments on a number of patients. The supplier will adhere to the customer&rsquo;s policies and general ways of working to ensure a consistent and unformed approach and delivery for the end user. Instructing the supplier to carry out a pre-agreed number of these assessments will alleviate pressure on the BAU team and allow them to maintain service level agreements and quality through both internal and outsourced activity.</p>
<p><strong>Statement of Work used by a local authority &ndash; a real-life example</strong></p>
<p>Following a period of change with the formation of two new councils within the area, it came to pass that there was the need for just over 500 adult care reviews, to be carried out in a 6 month period, in order to make sure that the needs of people with physical, mental health, cognitive, sensory and/or social needs in the region are being met. This far surpassed what they were able to carry out with their current, permanent staffing capabilities.</p>
<p>The local authority sought to contract a provider, via a Statement of Work, to secure professional expertise, lead project co-ordination and oversight, and onboard a team of experienced, qualified, and skilled labour for a period of up to 5 months to deliver the reviews for clients and unpaid carers. This figure was accurate at the time of the brief but may change over time and so an element of flexibility will be factored into proposals and time allowed to enable this if needed.</p>
<p>There were fixed milestones required and a clear and measurable end point in mind, which lent itself ideally to a Statement of Work format in order to meet the needs of people in residential homes, using daycare centers, and living within supported housing.</p>
<p>This is an excellent real-life example of how Statement of Work is used by local authorities where there are concerns that adult care needs are not being met in a timely manner or where demand exceeds their ability to supply. Not only does it mean that the work required is carried out in a timely and measurable manner, but there is greater document visibility and control, risks are minimised, and compliance is ensured.</p>
<p><strong>Statement Of Work across local authorities</strong></p>
<p>SOW is an approach used in other areas of health and social care, including children&rsquo;s services in the community, IT system maintenance or implementation in hospitals, and planning applications for new facilities. In all these areas, there are many instances where there are projects with measurable outcomes where a Statement of Work can ensure that work stays both on time and on budget.<br><br>Comensura&rsquo;s Client Solutions Director, Charles Austin states &ldquo;Councils adapting and evolving to societal and political change, as well as the changing world of work, will implement change management and digitalisation projects. These are two areas where control and visibility are vital &ndash; and a SoW solution is ideal for both scenarios.&rdquo;</p>
<p><strong>Statement Of Work with c.net</strong></p>
<p>Comensura uses their own propriety technology system to administer, interact and transact for all SOW projects. Our technology facilitates the completion of each stage, uploading of milestone reports, and evaluates whether financial and qualitative outcomes or other measures in place have been met prior to approval of any stage payments. It offers enhanced visibility, control and governance over your outsourced spend and ensures appropriate compliance and accountability is embedded in its usage.</p>
<p>Fi<a href="../../../../../../solutions/statement-of-work-management">nd out more about Comensura&rsquo;s Statement of work managament solution</a>.<br><br></p>

<p>The adult care sector is one of the most affected when it comes to the labour shortage currently sweeping the public sector. 71% of local authorities are struggling to recruit adult social care workers and <a href="http://https//www.skillsforcare.org.uk/Adult-Social-Care-Workforce-Data/Workforce-intelligence/publications/national-information/The-state-of-the-adult-social-care-sector-and-workforce-in-England.aspx">at the end of 2022 there were 165,000 open vacancies &ndash; up 55,000 since 2020/2021</a>.</p>
<p>Instead of plugging the gap relying solely on a traditional temp agency approach, many local authorities are turning to a Statement of Work approach to achieve desired outcomes in adult care, meeting the needs of vulnerable people living in their region that rely on their support.</p>

The Rise of Statement of Work in Adult Care

<p>Uncertainty lies ahead and everyone is trying to cut costs. Across the public sector, potential and planned budget cuts are causing employers to consider how they can reduce expenditure. With a lack of workers having an impact on services over the last year &ndash; with councils and local government authorities&nbsp;<a href="https://www.communitycare.co.uk/2022/06/17/social-worker-shortages-sectors-biggest-concern-in-delivering-cap-on-care-costs/">reporting widespread staff shortages</a> &ndash; cutting headcount isn&rsquo;t an option.&nbsp;</p>
<p>But moving from a time and materials &ndash; or talent &ndash; focus to a Statement of Work (SOW) model where firms are thinking of resources instead of headcount, has a range of benefits.&nbsp;&nbsp;</p>
<p>/solutions/statement-of-work-management</p>
<p>The challenge with any project management, is the potential for activity to run over schedule and over budget. Procurement teams have long faced the headache of being presented with an unexpected invoice for additional hours worked where something has fallen down in the supply chain.&nbsp;<br><br>With the work already completed, procurement professionals then face two options: accepting the project has had to go over budget, or challenging the additional cost. The former isn&rsquo;t possible for cash-strapped businesses while the latter requires significant administration and often a lot of trawling through contracts, emails and other records.&nbsp;&nbsp;<br><br>Operating through an SOW model, however, removes this issue. People hours are no longer measured in the deliverables. Instead, outputs are all that matter. The procurement function agrees with the third party that specific work will be delivered to a set time and cost. It&rsquo;s then with the supplier to deliver this in order to be paid.&nbsp;&nbsp;</p>
<p><strong>Get more from the supply chain</strong></p>
<p>Having projects delivered or resources working under a Statement of Work also streamlines costs by improving efficiency across the supply chain. Procurement has <a href="../../../../../../solutions/statement-of-work-management">greater control</a>&nbsp;of who is delivering what. Hiring managers can no longer go off PSL (unless they&rsquo;re really determined to rock the boat!) and only those that have been identified as being able to deliver the best results in the timeframe and budget outline are engaged.&nbsp;&nbsp;<br><br>Our own Statement of Work management services uses those who have demonstrated that they can effectively deliver the defined outcomes. This allows us to reduce the costs more significantly than traditional contingent resource solutions. (Note, though that SOW isn&rsquo;t suitable for every scenario, but that&rsquo;s a whole other topic in itself!)&nbsp;</p>
<p><strong>Gain total transparency &ndash; and stop costly mistakes before it&rsquo;s too late </strong><span style="color: #4a0d86;">&nbsp;</span></p>
<p>When you partner with the right provider to manage your SOW solutions, you&rsquo;ll get access to all the information procurement professionals want from a project management point of view. Our own purpose-built Vendor Management System (VMS) provides our clients with everything from real-time reporting to all project-associated documents all saved in one place.&nbsp;&nbsp;<br><br>Stealth costs become a thing of the past because they can&rsquo;t hide on the platform. You can also access the latest information on supplier performance and, if needed, adjust work to make the most of those that are performing well.&nbsp;<br><br>On a longer-term basis, this improves workforce spend, allowing you to identify and channel work into suppliers that will deliver the best value for money before set performance review periods come around.&nbsp;&nbsp;<br><br><strong>Save on people-hours&nbsp;</strong></p>
<p>An effective Statement of Work solution that is underpinned by innovative technology also provides savings when it comes to people hours. Procurement teams have long been over-burdened with managing PSLs, constantly reviewing the supply chain, handling contract negotiations, reviewing invoicing and controlling timesheets. This list just scratches the surface of the demand on the function. But time is money, and it shouldn&rsquo;t be wasted on tasks that can be automated.&nbsp;&nbsp;<br><br>An SOW that provides a <a href="../../../../../../solutions/statement-of-work-management">tech-driven</a>&nbsp;solution and allows complete transparency removes a significant chunk of this administration. Spend less time reviewing SLA&rsquo;s, digging out contracts to compare with invoices and checking in with hiring teams to confirm who is working where and under what contract, by accessing everything in one place.&nbsp;&nbsp;<br><br>It might not free up enough of your time to go take a longer lunch break, but it will reduce the hours spent on tasks that can be managed by Bots rather than yourself.&nbsp;</p>
<p><strong>Repurpose the scope&nbsp;</strong></p>
<p>When the deliverables of a Statement of Work go to plan, you&rsquo;ve also left yourself with a project scope that can be re-purposed and re-used elsewhere in the business where similar demand arises. If a digital transformation project has worked well through an SOW in one part of the business, this can be repurposed across other divisions with relative ease.&nbsp;<br><br>Not only can you provide a clearer steer on the budget needed as a result, but you also reduce the hours spent developing a whole new scope and assessing suppliers. The finite details are completely managed through the technology, allowing you to do what you do best: be the human part of the procurement process.&nbsp;&nbsp;<br><br><strong>Saving costs through SOW&nbsp;</strong></p>
<p>It&rsquo;s easy to look at cutting resources in a difficult economy, but as we&rsquo;ve learnt over the last few years, skills and resources are the most critical element of every business. Projects still need to be delivered, service levels need to remain at the same level &ndash; if not improved &ndash; and firms need to be able to respond to an economic bounce back quickly and efficiently.&nbsp;&nbsp;<br><br>An SOW workforce model gives you the <a href="../../../../../../solutions/statement-of-work-management">cost-control</a> and reduction you need, without hindering future growth prospects of the business.&nbsp;&nbsp;<br><br><em>Do you want to know how to control labour costs through Statement of Work? <a href="../../../../../../gated-content/sow-management-controlling-labour-costs-in-a-talent-scarce-market">Download our guide</a>&nbsp;today.&nbsp;</em></p>

Controlling labour costs in tough times through Statement of Work

<p>When engaging their <a href="https://www.comensura.com/solutions/statement-of-work-management">statement of work (SOW)</a> services providers, few firms have the same checks and balances in place that they use to hire contingent and permanent staff.</p>
<p>But SOW use is on the rise, and procurement teams must prioritise rigour and compliance. Without them, multiple risks to the business are introduced - from increased costs and inconsistent terms, to potential fines for the misclassification of workers.</p>
<p>In this Supply Management Insider webinar, Comensura explore ways to mitigate common SOW risks and achieve compliance.</p>
<p><br><iframe title="YouTube video player" src="https://www.youtube.com/embed/VSEzl-0cBhA" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen="allowfullscreen"></iframe></p>
<p>Watch the recording of this webinar to learn more about:</p>
<ul>
<li>Why HR and procurement must align on controls, policies and ownership to mitigate the risks around SOW services procurement.</li>
<li>How specialist external knowledge combined with vendor management technology can drastically transform your SOW services procurement culture.</li>
<li>How operational efficiency, cost control and decision-making are all improved by a smarter and more efficient SOW culture.</li>
</ul>
<p>Joining myself and Darryl in this session were:</p>
<ul>
<li>Jennifer Jackson, Contributing Editor of Supply Management Insider</li>
<li>Maria Rancel Lopez, Head of Procurement - People &amp; Operations at Nationwide Building society</li>
<li>Maria Garcia Colorado, Senior Category Manager at Aquanima, Santander Group.</li>
</ul>

Video: How to mitigate risk in your statement of work spend

<p>Even before COVID-19 and the extension of IR35 into the private sector, procurement professionals were already reassessing how they approach resourcing challenges amid an increasingly complex landscape - and adapting their workforce plans in response.</p>
<p>Today, the need for full visibility and maximum efficiency across contingent workforce management has never been more acute. However, when making rapid adjustments amid the coronavirus pandemic, many businesses realised they had a less than complete picture of their external workforce. One solution that decision makers have found is to centralise their outcome-led <a href="../../../../../../solutions/statement-of-work-management">statement of work (SOW)</a>&nbsp;engagements to simplify what had become a complex category of spend.</p>
<p>SOW contracts have many major advantages over alternative workforce management methods - not least streamlined project management, consistent quality, and associated cost savings. However, at a time when organisations are open to so much risk when recruiting and managing people, the greatest statement of work benefit of all is arguably increased compliance - both with regulatory requirements and with their own internal procurement processes.</p>
<p><strong>Mitigating against risks</strong></p>
<p>For work packages that lend themselves to SOW contracts, procurement professionals can mitigate risk in several areas - not least worker classification. Dawn Adams, Service Manager for Commercial and Procurement at Dorset Council, has relied on Comensura to source temporary staff for several years. More recently, though, the two organisations have extended this collaborative relationship to include SOW through Comensura&rsquo;s vendor management system (VMS), <a href="../../../../../../technology">c.net</a>.&nbsp;</p>
<p>While Dawn is still relatively early on in her c.net SOW journey, she is already enjoying the benefits of this way of working. &ldquo;It&rsquo;s given us much more assurance, particularly around IR35. Having one arrangement for temporary staff and SOW allows us to have that assurance. If somebody tries to misclassify a job role or project, c.net and Comensura will stop them going through that wrong door,&rdquo; she says.</p>
<p>Aside from help with worker classification, Dawn also notes the other advantages she has seen. She adds, &ldquo;It also gives us full visibility, so if we pick up somebody else&rsquo;s project (if somebody leaves or goes off sick, for example), we can go on c.net and see exactly where that project is. It gives us transparency, which is vital for public sector organisations that may be under scrutiny for their use of resources.&rdquo;</p>
<p><strong>Statement of work benefits for the public sector</strong></p>
<p>Any business that procures services based solely on existing relationships between managers and their favoured suppliers is taking unnecessary risks &ndash; and could well be overspending in the process. However, for local authorities and other public sector organisations, choosing and managing suppliers in an objective and transparent way is absolutely vital.</p>
<p>The formal process for evaluating, approving and engaging suppliers under a statement of work through a VMS provides a full audit trail of decision making to demonstrate that public money is being spent ethically. What&rsquo;s more, projects can be monitored closely and easily throughout their entire lifecycle, from inception to various milestones and deliverables, right through to completion.</p>
<p><strong>Automated audit trail</strong></p>
<p>Outputs, timelines and costs are all clearly defined, approved, updated and tracked within the system, creating a single source of truth that&rsquo;s available at the touch of a login button. At a glance, users can see exactly where they are with any given project: no more chasing individual project owners or managers. If you need to know how much time or budget is left to run, it&rsquo;s all right there in the system.</p>
<p>As well as creating an automated audit trail, today&rsquo;s systems also provide added benefits to boost efficiencies and productivity. Our &nbsp;VMS, for example, becomes more powerful the more it is used. As you populate it with information about your statement of work projects and suppliers, it gives you deeper insight into spending trends, service categories and engagement patterns.</p>
<p><strong>Beginning your SOW journey</strong></p>
<p>Recent global events have brought into sharp focus the need to bring full visibility and control to workforce management. As a result, commercial and public sector organisations are increasingly using statement of work to engage suppliers, while more procurement leaders are looking for ways to improve and manage their SOW processes.</p>
<p>For those who have yet to begin their SOW journey, Dawn Adams at Dorset Council has one piece of advice: &ldquo;Have a conversation, find out what the solution is and how the provider can tailor it to your needs. If you have these grown-up conversations, you will feel confident they can give you what you are not currently getting. This is how you will match your goals to the solutions, benefits and outputs &ndash; which is crucial when you are building a business case.&rdquo;</p>
<p>Want to learn more? Get the full guide</p>
<p>In our guide, <a href="../../../../../../gated-content/transform-your-sow-and-services-procurement-with-the-right-vms-and-msp">Transforming SOW procurement with a VMS and MSP partner</a>,&nbsp;Comensura&rsquo;s services procurement specialists dive deeper into the full benefits of centralising your statement of work engagements.</p>
<p><a href="../../../../../../gated-content/transform-your-sow-and-services-procurement-with-the-right-vms-and-msp">Get the guide</a> to find out how to bring greater visibility, control, and cost savings with SOW - and how to make better purchasing decisions as a result.</p>

How centralised statement of work improves compliance

<h4>Watch the webinar recording <a href="https://www.youtube.com/watch?v=b-vaaoHUdgM" target="_blank" rel="noopener">here</a></h4>
<p>There is a growing trend towards the use of Statements of Works (SOW) as an alternative or &ldquo;complementary&rdquo; method of engagement.<br><br>SOW has grown in popularity because it provides an outcome-based approach to getting a project or piece of work completed to exacting timelines. Yet, procuring and managing this new and exciting category still requires the same rigour and process as other areas of expenditure.<br><br>In this live webinar first held in June 2020, you&rsquo;ll hear from Simon Mallender, Director at Talent Evolution Consulting and formerly of HS2 and Capita. Plus, Charles Austin, our Client Solutions Director. Both will be talking about the importance of SOW to the modern organisation. You&rsquo;ll also hear how to procure and manage suppliers in a way that empowers your ordering managers to purchase and manage SOW contracts better.<br><br>Here&rsquo;s what you&rsquo;ll learn:</p>
<p>What is SOW and why is it rapidly expanding?</p>
<ul>
<li>What do you need to do in order to be able to procure SOW effectively?</li>
<li>How can you empower ordering managers to purchase an SOW project effectively?</li>
<li>How do you manage this category of expenditure more effectively?</li>
</ul>
<h4>Watch the webinar recording <a href="https://www.youtube.com/watch?v=b-vaaoHUdgM" target="_blank" rel="noopener">here</a></h4>

Statement of Works: Best in class ways to procure and manage this rapidly growing area of expenditure

<h2>A perfect match?</h2><p>With 100+ employees split between the UK and Australia, we’re a tight-knit team that feels more like a family - a place where all contributions are important and valued. Here’s what we look for in new team members. Here’s what we look for in new team members:</p>

<h1>Join us</h1><p>At Comensura, hiring isn’t just about getting you through the door; it’s about us <strong>growing together</strong> and helping our <strong>customers succeed</strong>. See what it’s like to be part of the Comensura team and view our vacancies.</p>

<h3>Join Team Comensura</h3><p>With 100+ employees split between the UK and Australia, we’re a tight-knit team that feels more like a family - a place where all contributions are important and valued.</p>

<h2>Book a demo</h2><p>Book a demo of our c.net platform with our workforce experts and find out the art of the possible. They’ll show you exactly how Comensura’s leading technology can work for you.</p>

<h1>What makes us different</h1><p>We’re an experienced, reliable pair of hands – with the <strong>passion</strong>, knowledge, and a hard-earned reputation to give you the <strong>confidence</strong> that Comensura is the <strong>smart choice for your organisation</strong>. But what makes us stand out from the crowd?</p>

<h2>We take ESG seriously</h2><p>We use recruitment and the power of work to build better futures for our colleagues, clients, communities, and planet. We are committed to operating responsibly, sustainably, and ethically, and choose to partner with customers and suppliers who share these guiding principles.&nbsp;Below are just a few of the initiatives we are delivering as part of Impellam Group to play our part in cultivating a better world.&nbsp;&nbsp;</p>

<h2>Book a demo</h2><p>Arrange a demo of our c.net system with one of our supply chain management specialists. They&rsquo;ll show you exactly how Comensura&rsquo;s leading technology can work for you.</p>

<h2>We save companies money and time</h2>
<p>We bring simplicity to the complex process of acquiring contingent and permanent talent, workforce management, and people-based services procurement. All of this is made possible by our proprietary, adaptive tech, as well as data-driven insights and a team of experts dedicated to making a difference.</p>

<h1>About Comensura</h1>
<p>Since 2001 we&rsquo;ve been helping organisations plan, build and manage their workforces. We <strong>save companies money</strong> and time, ensuring <strong>full compliance</strong> and quality at every step.&nbsp;</p>
<p>We&rsquo;re way more than just a vendor-neutral MSP. We provide <strong>access to essential talent</strong> - through <strong>bespoke CWM solutions</strong>, <strong>Statement of work</strong> management, superior<strong> supply chain management</strong>, <strong>direct sourcing</strong> and the fullest capability of our parent group, Impellam.&nbsp;&nbsp;</p>

<h3>Join Team Comensura</h3>
<p>With 100+ employees split between the UK and Australia, we&rsquo;re a tight-knit team that feels more like a family - a place where all contributions are important and valued.</p>

<h2>We take ESG seriously</h2>
<p>We use recruitment and the power of work to build better futures for our colleagues, clients, communities, and planet. We are committed to operating responsibly, sustainably, and ethically, and choose to partner with customers and suppliers who share these guiding principles.&nbsp;</p>
<p>Below are just a few of the initiatives we are delivering as part of Impellam Group to play our part in cultivating a better world.&nbsp;&nbsp;</p>

<h2>Book a demo</h2>
<p>Book a demo of our c.net platform with our workforce experts and find out the art of the possible. They&rsquo;ll show you exactly how Comensura&rsquo;s leading technology can work for you.</p>

<h2>Award winning workforce solutions and technology</h2>

<h2>Insights to drive workforce performance</h2>

<h3>Generating employer brand-led, technology-enabled communities of talent, managed by experts</h3>

<h2>Unique in the market</h2><p>Our approach is not reliant on technology alone. It’s a holistic, integrated solution that includes talent marketing and talent delivery expertise - underpinned by the latest technology. We work in partnership with you to develop a bespoke direct sourcing strategy and build talent communities.</p>

<h2>Book a Demo</h2><p>Arrange a demo of our c.net system with one of our supply chain management specialists. They&rsquo;ll show you exactly how Comensura&rsquo;s leading technology can work for you.</p>

<h2>Book a Demo</h2><p>Arrange a demo of our c.net system with one of our supply chain management specialists. They’ll show you exactly how Comensura’s leading technology can work for you.</p>

<h1>Award winning workforce solutions and technology</h1><p>Our <strong>smarter workforce solutions</strong> and proprietary, <strong>adaptive technology</strong> have received multiple awards, accreditations, and <strong>outstanding analyst rankings</strong>.</p>

<h2>Get in touch</h2><p>We’d love to hear about your resourcing needs, and discuss ways that we can help you meet them. Use the details below or the form to get in touch.</p>

Go to homepage

<h1>Submission Success</h1><p>We will be in touch shortly!</p>

<h2>We’ve been recognized for our CWM, DE&amp;I &amp; direct sourcing capabilities</h2>

<p>This is a 404 error, which means you've clicked on a bad link or entered an invalid URL.</p>

<p>We simplify workforce acquisition and management with smart tech, enabled by smart people, streamlining people-based procurement. We save companies money and time, while ensuring full compliance and better access to talent.</p>

<div class="m-5"><h2>Answer the questions below to understand if SoW management can help you get work done better and more efficiently!</h2></div>

<h1>Smarter workforce solutions</h1>
<p>We <strong>simplify workforce acquisition</strong> and management with smart tech, enabled by smart people, streamlining people-based procurement. We <strong>save companies money and time</strong>, while ensuring <strong>full compliance</strong> and <strong>better access to talent</strong>.</p>

<h2>Our smarter solutions</h2>
<p><span style="background-color: #ffffff;">Our flexible, adaptive VMS platform, c.net, and our team of experts work seamlessly together to solve your complex, workforce management and people-based procurement challenges. Our solutions bring a vast pool of contingent workers, permanent candidates, and service providers straight to your fingertips.</span></p>

<h1>Our smart people become your smart people</h1><p>Our people are the <strong>heart of our business</strong>. From our experienced strategists and supply chain management experts to our account managers and system developers, our brilliant people <strong>set us apart</strong> from the rest. It’s our determination to do even more and to always be ambitious and <strong>brave for our customers</strong>.</p><p>At Comensura and Impellam Group <strong>we call it Virtuosity</strong> and you’ll see it every day in the way we are innovative and creative, using our decades of global experience to <strong>unleash potential</strong>.</p>

<h2>Book a Demo</h2><p>Book a demo of our c.net platform with our workforce experts and find out the art of the possible. They’ll show you exactly how Comensura’s leading technology can work for you.</p>

<h2>We&rsquo;ve been recognized for our CWM, DE&amp;I &amp; direct sourcing capabilities</h2>

<h2>Book a Demo</h2>
<p>Arrange a demo of our c.net system with one of our supply chain management specialists. They&rsquo;ll show you exactly how Comensura&rsquo;s leading technology can work for you.</p>

<h3>Forward thinking temporary labour management and permanent workforce management driving innovative improvement and boosting social value.&nbsp;</h3>

<h2><strong>A vendor neutral MSP contracting with local authorities in the Northeast</strong></h2>
<p><span data-teams="true">Innovative temporary labour management, a robust vendor management system (VMS) technology platform, deep market insights, and a commitment to driving both continuous improvement and&nbsp;enhancing social value</span></p>

<h2>Workforce insights in your inbox</h2><p>Sign up for our newsletter with the latest workforce management news, insights, analysis and more.</p>

<h3>Source and pay staff from your own network with our end-to-end payroll solution</h3>

<h2>Payroll</h2><p>Our easy-to-use payroll solution does the hard work for you, removing the administrative burden associated with non-employee payroll and providing outstanding candidate experiences.</p>

<h1>Our smart people become your smart people</h1>
<p>From <strong>vendor neutral and hybrid </strong>contingent and permanent staffing supply chains to services procurement, our flexible, <strong>adaptive VMS platform</strong>, c.net, and our team of specialist experts work seamlessly together to solve your complex, people-based <strong>procurement challenges</strong>.&nbsp;</p>

<h2>Solution benefits</h2>
<p>We make things simple &ndash; with one place for all your people-based procurement needs. Forget the chaos of multiple hiring managers juggling multiple systems and invoices from multiple suppliers.</p>

<h2>Our Smarter Solutions</h2>
<p>From contingent and permanent staffing supply chains to services procurement, our flexible, adaptive VMS platform, c.net, and our team of specialist experts, work seamlessly together to solve your complex, people-based procurement challenges.</p>

<h2>Book a demo</h2>
<p>Book a demo of our c.net platform with our workforce experts and find out about the art of the possible. They&rsquo;ll show you exactly how Comensura&rsquo;s leading technology can work for you.</p>

<h1>Understanding and using SoW management from Comensura</h1><p>Welcome to Statement of work (SoW) management from Comensura! If you have not used the solution - or indeed a structured way or tech platform in which to manage your services or project SoWs - then this page is for you.</p>

<h2>Award winning workforce solutions and technology</h2><h2><br></h2>

<h3>Optimise your services procurement with ultimate visibility and control</h3>

<h2 class="MsoNormal">Top 4 SoW management questions answered</h2><p>We know that for someone new to using SoWs or managing an SoW in a new tech platform, there are questions. But don’t worry, it’s quite simple once broken down into bitesize chunks. Our experts have detailed what we believe are the top 4 questions for users new to SoW management from Comensura.&nbsp;</p>

<h2>Speak to our SoW experts</h2><p>Get support, advice or demo of our c.net technology platform with our SoW experts and get started managing your first SoW. Our experts will show you exactly how Comensura&rsquo;s leading SoW managed solution and c.net technology can work for you.</p>

Back to homepage

<h1>Suppliers</h1><p>Working with Comensura gives suppliers, the potential to supply temporary, consultant, interim and permanent staff to <strong>more than 133</strong> large public and private sector organisations. We manage <strong>over £1 billion of workforce spend</strong> globally – so it’s no surprise that our recruitment suppliers see Comensura as a key route to market and have seen <strong>significant growth</strong> as a result.</p>

<p><strong>Free yourself from sales and marketing costs&nbsp;</strong></p><p>Orders come directly from our c.net VMS platform. There’s no selling or marketing involved, saving suppliers both time and money and allowing them to devote more resources to what they do best: outstanding sourcing, candidate management and customer service.&nbsp;</p><p><strong>Keeping our suppliers happy&nbsp;</strong></p><p>Comensura can only provide the best service for our clients if our suppliers are happy. And that means making sure our suppliers get real benefits from being part of our network.&nbsp;</p><p><strong>Access wider opportunities&nbsp;</strong></p><p>Suppliers can respond to opportunities from organisations which they wouldn’t be able to reach any other way. In our UK and Australia regions, we have wide coverage of some of the largest private sector companies and a public sector organisations.&nbsp;&nbsp;</p><p><strong>Compete on a level playing field&nbsp;</strong></p><p>We’re independent and don’t supply workers ourselves. What matters to us is a supplier’s expertise and ability to fulfil our client’s requirements. Small or large, every supplier competes for business on equal terms, each able to maximise opportunity on their own specific strengths.&nbsp;&nbsp;</p><p><strong>Build a track record and get greater opportunities&nbsp;</strong></p><p>We rank suppliers using a mixture of quantitative measures and customer feedback. The better client needs are met, the more opportunities a supplier gets. Suppliers can see exactly how they rank and compare with competitors.&nbsp;</p><p><strong>Get paid sooner&nbsp;</strong></p><p>Our automated payment process includes online timesheets and gives clients an accurate single weekly invoice covering all their Comensura workers. This makes it quick and easy for clients to check and process payments, so suppliers get paid sooner - which is great for cashflow.&nbsp;&nbsp;</p><p><strong>Save admin time&nbsp;</strong></p><p>Our c.net software streamlines workflow and saves suppliers time. The technology is simple to use, and we help suppliers make the most of it. Initial training gets suppliers up and running, and there’s 24/7 support from our Customer Service Centre with dedicated supplier support.&nbsp;</p>

<h2>Become a supplier</h2><p>We only work with the best recruitment suppliers. Like-minded partners that share our candidate-centric approach. If you would like to join the Comensura supplier network, get in touch.</p>

<h2>Talent bank</h2><p>Our Talent bank solution provides real-time access to a pool of high quality, pre-screened contingent workers, ready to go – for any unexpected or last-minute positions you need to fill fast.</p>

<h1>Technology</h1><p>Make <strong>efficient and informed decisions</strong> with our intuitive and adaptable VMS technology platform c.net.</p><p><span style="background-color: rgb(255, 255, 255);">Based on customer feedback to </span><strong style="background-color: rgb(255, 255, 255);">overcome staffing challenges</strong><span style="background-color: rgb(255, 255, 255);">, c.net helps you to recruit better workers objectively, </span><strong style="background-color: rgb(255, 255, 255);">saving time and money</strong><span style="background-color: rgb(255, 255, 255);"> without compromising on technology that fits around your organisation.&nbsp;&nbsp;</span></p>

<h2>Technology benefits</h2><p>We make things simple – with one place for all your people-based procurement needs. Forget the chaos of multiple hiring managers juggling multiple systems and invoices from multiple suppliers.</p>

<h2>Book a demo</h2><p>Arrange a demo of our c.net system with one of our supply chain management specialists. They’ll show you exactly how Comensura’s leading technology can work for you.</p>

<p>Award winning workforce solutions and technology</p><h2><br></h2>

<h3>Vendor neutral contingent workforce management solutions for <strong>finding and keeping great talent, time and cost effectively</strong></h3>

<h2>Vendor neutral managed services</h2><p>We will <strong>change the way you manage your contingent workforce</strong> &ndash; removing the challenges&nbsp;and simplifying working at scale.&nbsp;Our MSP solutions <strong>evolve with you</strong> and can be infused with Impellam&rsquo;s extensive expertise for <strong>improved access to talent</strong>.</p>

<h3>Effective and consistent pre-employment and governance checks</h3>

<h2>Vetting and screening</h2><p>We deliver effective and consistent application vetting and screening regardless of assignment type. This covers a variety of pre-employment and governance checks.</p>